Shipping Policy: Once order received, deliverable product(s) will be shipped within 3 days and will be delivered within 7 to 10 days.
Membership Policy: The duration of membership or a health plan depends upon the plan selected by the member/patient.
Cancellation Policy: If you've subscribed for a health plan or a membership plan, you can request for a cancellation anytime after 3 months and before 1 year by calling us. The refund will be processed after deduction of fees according to days spent. Any taxes paid will not be refunded in this case.
If you've ordered a physical product, you can request a cancellation by calling us before the product has been shipped.
If you've ordered a digital product, you can request a cancellation only before having access to the digital product(s).
Return Policy: Only physical products can be returned within 7 days of the receipt of the products. Medicines can't be returned once the package has been opened.
Refund Policy: Once cancelled or order returned as per above conditions, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days.